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Last updated: 2026-10-24

Terms of Service

Welcome to the Luna Tea Shoppe website, operated by Epsilon Group Trading Inc. (DBA Boba Luna). By accessing or using this site, you agree to these terms. If you do not agree, do not use the site.

1. Use of the Site

You agree to use this website only for lawful purposes. Unauthorized use of the site, including attempting to break into it, modify content, or spam, is prohibited.

2. Intellectual Property

All content on this site, including text, images, graphics, logos, and other materials, is owned by Luna Tea Shoppe and is protected by copyright and intellectual property laws. You may not use, reproduce, distribute, or modify any content from this site without our written consent.

3. Menu, orders, and payments

Online pickup orders on this site are for in-store pickup only. We do not deliver through this website.

  • You pay on PayPal’s pages. We do not collect card numbers on our forms.
  • You agree to give an accurate name and a phone number or email so we can identify the order.
  • We may refuse or cancel an order (including suspected fraud, an unavailable item, or because the kitchen is not taking pickup orders).
  • An unpaid or abandoned checkout is not a kitchen ticket.

In-person purchases at the shop are separate from these website terms.

4. SMS Terms

Program: Luna Tea Shoppe pickup alerts, operated by Epsilon Group Trading Inc. (DBA Boba Luna), messaging as Luna Tea Shoppe, 1830 W 8th Street, Suite B, Los Angeles, CA 90057.

By checking the SMS box at checkout, you agree to receive one transactional text from Luna Tea Shoppe when the shop has that pickup order (ticket number and estimated ready time). These are not marketing messages. Message frequency is 1 message per opted-in order. Message and data rates may apply. Available on participating US carriers. Carriers are not liable for delayed or undelivered messages.

STOP to cancel: reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. We will send one confirmation and then no further pickup texts unless you opt in again.

HELP for help: reply HELP, email bobaluna.epsilon@gmail.com, or call (213) 322-2166.

Consent is not a condition of purchase. You can complete checkout with a phone number or email and still pick up with the on-screen ticket.

Mobile numbers and SMS opt-in data are used only to send these alerts and honor opt-outs. See the SMS Privacy section of our Privacy Policy.

5. Customer-submitted content

When you use online ordering, you may submit information such as a name, phone number or email, and SMS opt-in choice. You grant us a limited license to use that information only to fulfill your order, send the pickup text you opted into, and operate the shop as described in our Privacy Policy.

You agree not to submit unlawful, abusive, or misleading content. We may refuse or cancel an order that includes prohibited content. This site does not host public reviews, comments, or other user-generated posts.

6. Privacy

Your use of this website is subject to our Privacy Policy, which describes how we collect, store, and use personal information.

7. Links to Third-Party Sites

Our website may contain links to external websites or resources, including Instagram and maps. We are not responsible for the content, privacy practices, or actions of third-party sites. These links are provided for convenience, and accessing them is at your own risk.

8. Limitation of Liability

Luna Tea Shoppe is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this website, including errors or omissions in the content, interruptions, or any unauthorized access to our systems.

9. Dispute resolution and arbitration

These terms are governed by the laws of the State of California, without regard to conflict-of-laws rules.

Informal resolution first. Before filing a claim, email bobaluna.epsilon@gmail.com and describe the dispute. We will try to resolve it within 30 days.

Binding arbitration. Except for the small-claims and injunctive-relief carve-outs below, any dispute arising out of or relating to these terms or your use of the site will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will take place in Los Angeles County, California, or by video/phone if you prefer. Judgment on the award may be entered in any court with jurisdiction.

Class-action waiver. You and we agree to bring claims only in your or our individual capacity, not as a plaintiff or class member in any class, collective, or representative proceeding.

Carve-outs. Either party may bring an individual action in small-claims court in Los Angeles County, California. Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information.

Opt out. You may opt out of arbitration within 30 days of first accepting these terms by emailing bobaluna.epsilon@gmail.com with the subject “Arbitration Opt-Out” and your name and the email or phone used on the site. If you opt out, disputes will be brought in the state or federal courts located in Los Angeles County, California.

10. Changes to the Terms

We may modify these terms at any time. Changes will be posted on this page with an updated date. Continued use of the site after changes are posted is your acceptance of the revised terms.

Contact Information

If you have questions about these terms, contact us at: